Property Management

There are many variables to consider when your property is on the market for lease. Some properties lease in one or two days and other may take up to four weeks. Those properties that are well presented and marketed at a fair market rate will generally lease quickly. It is also important to consider the time of year as depending on the suburb of your property, some months may have stronger demand than others, vacancies come at a cost to our clients, so our number one priority is to ensure you have a good quality tenant as quickly as possible.

Rent arrears are something we take very seriously. At Domain Property Group we have a rent arrears policy that our property manager must follow to ensure any arrears are paid as quickly as possible. Communication via phone, email, sms and by post ensure the tenant is made aware of the problem and asked to remedy the arrears immediately. If the rent is more than 14 days in arrears we will commence eviction procedure, your property manager will discuss the action plan with you.

That’s easy... Just notify your Domain Property Group property manager and they will put you in touch with the sales department for a free, no obligation sales appraisal.

We will conduct regular and thorough routine inspections of your property and provide you with a detailed report after each inspection that includes photography.

Water usage charges can be charged to the tenant for all water used during the tenancy where the property is separately metered and water efficiency standards are in place to be able to charge the tenant for water usage. All internal cold water taps and single mixer taps (including showers) must have a maximum nine (9) litre low rate and there must be no leaking taps at commencement or during the tenancy. Legislation also requires toilets to be dual flush toilets.

Yes, it is extremely important that one of your largest investments be covered by insurance. There are several policies in the market, most policies cover you for loss of rent, malicious damage, public liability and some items of content such as curtains or carpet.

You will be notified of all repairs first. Our preferred tradespeople are qualified and insured, so your property is maintained to the highest standard. For any large repairs, we would be happy to arrange more than one quote for you. It is important to note that
should an emergency repair occur at the property after office hours, the tenant can arrange for an emergency repair to be carried out without the approval of agent or owner as per the lease agreement.